Returns Policy

Here at One Stop Fragrances, we endeavour to provide great customer service. As a small family business, we like to make sure all our family of customers are completely happy with any purchase made.

If you are not completely satisfied with your purchase, please use the form
below to get in touch (Within 14 days). We will try and resolve any issues that may arise quickly and amicably.

 Please Note: All postage costs associated with returns are at the cost of the customer.


Get in touch

Please use this form to get in touch with us. We aim to respond to all enquiries within 2 business days.

Important Notice: Please allow extra time for deliveries due to the Royal Mail Strikes and seasonal delays. We apologise for any inconvenience caused.